FREE FEASIBILITY CONSULTATION

Can your lost item be recovered from Japan?

Describe the item and likely location. We will check the practical search, release, and return route before asking you to proceed. No payment is taken through this form.

Eligibility note: we do not handle cash, a passport itself, medicine, dangerous or prohibited goods, pickup-only requests, or shipping-only requests. If you are unsure, tell us what happened and we will explain the next step.

Your email RequiredUse a valid email address, up to 254 characters. We use this address to reply about this consultation only.What was lost? RequiredAt least 20 characters, up to 4,000. Describe the item clearly enough for us to assess whether a Japanese holder could identify it.

Do you know or suspect where the item is? Required

Choose the option that best matches what you know now.

I know or suspect where the item is I do not know where the item is

Do not attach or paste identity documents here.If a police office or facility later requires an authorization letter or passport photo page, we will first confirm the exact format and send a separate secure upload link.